Everything you need to know about how your personal data is collected, stored, and kept secure on goated — explained in plain English. We believe real trust starts with transparency.
Goated (goated.ws), Bangladesh's online gaming and Sports Betting platform, treats your privacy as a top priority. This Privacy Policy explains what data goated collects, how it is used, and the steps we take to keep it secure.
By using the goated website or services, you are considered to have accepted this Privacy Policy. If you do not agree, please refrain from using goated.
goated's Commitment: We never sell your data to third parties. Your privacy is a responsibility we hold sacred — not a business opportunity.
This Privacy Policy is goated's Terms & Conditionsis complementary to. Together, both documents govern the relationship between goated and its members. We believe transparent privacy practices are the foundation of real trust.
Goated collects different types of data, falling into two main categories — what you provide directly, and what is collected automatically while you use the platform.
| Data type | What's included | When It's Collected |
|---|---|---|
| Identity-related | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | During account registration |
| Financial Information | Payment methods, transaction history | Deposits & Withdrawals |
| Usage Data | IP address, device information, browser | While using the site |
| Gaming Data | Betting history, preferred games, session data | For gaming activities |
| Communication logs | Support chat and email correspondence | Customer Support |
Financial information is not stored directly on goated's servers. Payment processing is handled through PCI-DSS certified third-party gateways.
Goated collects data through several methods. Each method serves a specific purpose and is always carried out with your consent.
Goated uses collected data only for specific, legitimate purposes — never for unnecessary ends or anything that could harm you.
Marketing Communications: goated only sends promotional emails or SMS with your consent. You can unsubscribe at any time.
Goated is committed to protecting your privacy. We never sell your personal data. That said, there are limited circumstances where we may need to share it:
⚠️ Please note clearly: goated does not sell or transfer your information to any marketing agency, data broker, or advertiser.
All third parties that receive your data are bound by strict confidentiality agreements with goated. They may only use the data for specified purposes and within defined limits.
Goated uses cookies and similar tracking technologies to improve website performance and enhance your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Login sessions, security, and core functionality | Deleted at the end of the session |
| Performance cookies | Site speed and error analysis | 30 days |
| Preference cookies | Remembering language, theme, and display settings | 1 Year |
| Analytics Cookies | User behavior analysis and service improvement | 90 Days |
You can disable cookies through your browser settings. Keep in mind that turning off essential cookies may affect the proper functioning of certain goated features.
Goated does not retain data longer than necessary. The retention period for each type of data depends on its purpose and any applicable legal obligations.
Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
Goated uses industry-leading technology and practices to keep your data safe. Our security infrastructure is regularly audited by independent third-party experts.
In the Event of a Data Breach: In the event of a data breach, goated will notify the relevant regulatory authority within 72 hours and inform affected members as quickly as possible.
Goated fully respects your privacy rights. You have the following rights, and it is our responsibility to help you exercise them:
You can request to know what information goated holds about you and how it is used.
You can request corrections to any inaccurate or incomplete information.
You may request deletion of your data unless we are required by law to retain it.
You can restrict the processing of your data under certain circumstances.
You can request a copy of your personal data in a structured, portable format.
You can object to marketing communications or specific types of data processing.
To exercise any of your rights privacy@goated.wsto send an email. goated will respond to your request within 30 days.
Goated strictly prohibits anyone under 18 from using the platform. We never knowingly collect or process data from minors.
Goated may update this Privacy Policy from time to time. Any changes will be published on this page, and the date at the top of the page will be updated accordingly.
We recommend checking this page regularly. goated will always communicate any changes transparently.
For any questions, concerns, or requests regarding this Privacy Policy, please contact goated's privacy team. We will respond as soon as possible, within 30 days at most.
Privacy Email
Privacy@goated.ws
General Support
Support@goated.ws
You Help CenterYou can also visit and get instant support via live chat.
Your privacy is fully protected at goated. Sign up with confidence and enjoy a world-class gaming experience.